This is the Windowns Tutorial for unzipping Files. If you're a Mac OS user please visit this page: How to Unzip (Mac).

⚠️ These simple recommendations work 99.9% of the time!

We regularly check our files to ensure they are not damaged or corrupted. We use Mac OS's native zip software, which can sometimes cause issues for Windows users.

1. Delete the downloaded files:

• Locate the previous downloaded files on your computer.
• Delete them completely to ensure a fresh start.

2. Redownload the files:

• Use the link provided in your email to download the files again.
• ⚠️ Make sure the download was 100% completed.

3. Verify your disk space:

• ⚠️ Make sure you have enough available storage to extract the files - Be sure to count the zip file size and + the unzipped file size - You can find the product’s size in the “Product Details” section on the product page.

• After followed the step 1, try unzipping the files again.

We recommend using WinRAR or 7-zip. Avoid double-clicking the file to unzip, as this can sometimes lead to errors. Instead, follow these steps:

1. Install WinRAR or 7-zip (if not already installed):

• Download and install it from the official website: https://www.win-rar.com or https://www.7-zip.org

2. Right-click on the zip file:

• Locate the file you want to extract and right-click on it.

3. Select “Open with WinRAR Archiver”:

• From the context menu, choose this option.

4. Click “Extract To”:

• In WinRAR, select the “Extract To” option.

5. Choose your destination folder:

• Pick a folder on your computer where the unzipped files will be saved.

6. Click “OK”:

• WinRAR will extract the files to the chosen folder.

If WinRAR or 7-Zip reports that the file is corrupted, it’s likely that the download was incomplete.

Solution:

• Delete the file from your computer.
• Redownload it using the link provided in your email, ensuring a stable internet connection.
• Double-check the file size after downloading to ensure it matches the product description.

If you encounter an error while copying, renaming, or moving the unzipped folder (e.g., “File name is too long”):

Solution:

• Before unzipping, place the ZIP file in the folder where you want the files to stay (e.g., “Samples Library”).
• Windows does not allow long file paths to be moved or copied once created, but tools like WinRAR and 7-Zip can bypass this restriction during extraction.

• Always verify that the downloaded file size matches the product description before unzipping.
• Keep the folder names short and avoid deep folder structures to minimize file path length.
• If problems persist, reach out to our support team with details about your operating system, the error message, and the name of the product.

By following these steps, you’ll resolve any issues and have your files ready to use in no time!