Each of our products is accompanied by an exclusive - and non-transferable - license key, which ensures the license for the use of your purchased product. If you need additional license documentation, please refer to our License Page.

Our products are exclusively available for purchase through our official store. We do not distribute our products through third-party websites. Reselling or sharing our products is strictly prohibited and may result in legal consequences.

(Believe us, these simple recommendations work 99.9% of the time!)

We regularly check our files to ensure they are not damaged or corrupted.

We have prepared a quick tutorial to help you unzipping your files!

• Windownds Tutorial.
• Mac OSx Tutorial.

If you encounter this issue, please follow these steps:

1. Ensure you have enough space on your disk.
2. Delete the downloaded ZIP files.
3. Re-download the files using the link we sent to your email.
4. Unzip the files again.

If the error persists, please check our tutorial above, "Can't unzip your files? Here's what to do" or contact our support team at support@abtsounds.com

In most cases, the download link will be available immediately after your purchase confirmation. However, it may take a few minutes for the download link to be sent to your registered email. This delay can occur because Shopify’s fraud detector assesses the risk of the payment.

When you purchase from our store, you will receive the download link immediately after payment confirmation. You will also receive a download link in the email used for the purchase. If you do not receive the download link in your email, please check your spam and promotions folder.

Occasionally, there may be an issue with PayPal, requiring us to handle your order manually. In such cases, there might be a delay in sending your download link. In this case, We process all orders manually from 11:00 AM to 04:00 AM (CET).

If you cannot solve this problem, please contact our team at support@abtsounds.com

For any questions regarding expired or lost download links, please contact our support team at support@abtsounds.com 

We promote the size of our products when unzipped. We zip all our products to make your download faster. On every product page, you’ll find the size of the product both zipped and unzipped.

Before proceeding, ensure you've downloaded all files completely and correctly unzipped them. Next, try rescanning the samples folder. If you encounter any further issues, please don't hesitate to contact our team at support@abtsounds.com for assistance.

1. Open Serum and click on “Menu”;

2. Click on “Show Serum Presets Folder”;

3. Click on “Presets”;

4. Drag and Drop the folder containing your purchased serum presets into the “Presets” folder.

5. Open Serum, Click on “Menu”, and click on “Rescan Folders On the Disk”.

The compatibility requirements for our packs may vary depending on the product. For detailed information about which version you should use, please check the 'Requirements' section on the product page.

1. Make sure to use the latest Xfer serum version;

2. Ensure that you have installed all presets in the correct folder.

ABT Sounds preset packs, sound banks, and sample packs are 100% royalty-free, allowing you to use them for commercial work and releases. However, rendering project files (or templates) and releasing the exact songs as your own original content is strictly prohibited.

You are welcome to use the samples, presets, loops, melody parts, etc., included in the project files for your productions.

Redistribution of the sound banks and packages is also strictly prohibited.

If you have any questions or need further clarification on this license, copyrights, or royalties, please email us at support@abtsounds.com

For more details visit: License Page

You can generate your certified license by completing the License Form.

Our team processes each license manually, which may take up to 48 hours. We’ll notify you once your license is ready.

A certified license serves as legal proof that you have the right to use specific samples or sounds in your music. It helps protect you against potential copyright claims or content recognition flags. You may also need a license to show labels or distributors that you have the rights to use certain samples. Having this license ensures you can confidently release your music without legal complications and quickly resolve any disputes that may arise.

While we can’t guarantee that your tracks won’t be flagged, this certified license provides all the proof you need to legally use the sample. It will help you dispute any claims and get your music released as smoothly and quickly as possible.

You may not:

• Release the project files as they are (on a record label or similar) under your name.
• Directly or indirectly license, sub-license, sell, resell, or redistribute the project files, even for free.
• Register the copyrights of the project files under yourself or a company.

Failure to comply with this restriction may result in legal consequences.

You may use the project files to:

• Learn music production techniques, as the templates are designed for educational purposes.
• Reverse-engineer the music production process and use it as a foundation for your own productions.
• Use the sounds, presets, and samples in your own productions.
• Incorporate parts of the project files in your own tracks.
• Use parts of the files for non-profit videos.
• Use the files in live or radio DJ sets.
• Incorporate sound elements from the templates/project files into your own tracks/compositions, provided you significantly alter the melodies and chord progressions (

We’re sorry to hear you’re having trouble completing your purchase! Here are some common issues and solutions that may help:

• American Express Cards:

Unfortunately, we cannot accept American Express cards. Please try using Visa, Mastercard, or PayPal instead.

• Apple Pay and Google Pay:

Sometimes payments through these platforms fail. If this happens, try adding your card directly at checkout or use a different card.

• Incorrect ZIP Code:

Our fraud detection system may block payments if the ZIP code doesn’t match the card’s registered address. Ensure you’re entering the correct ZIP code.

• For Brazilian or Latin American Customers:

Payments in USD may occasionally fail. Please use the payment method labeled “Local cards, bank transfers, and cash payments” available below PayPal on the checkout page.

• VPN Usage:

Payments may be blocked if a VPN is detected. Please disable your VPN and try again.

Verify Information: Ensure all your information is correctly entered in the appropriate fields. If you are traveling, using your primary address in a different country can trigger our fraud system, resulting in a canceled payment. Double-check that your address matches your current location. We use trusted third-party apps like Stripe and PayPal for payments. We do not have access to your payment details, these platforms verify all information to prevent fraud.

For Brazilian Customers: If you are in Brazil please use our third payment method - Local Cards, Bank Transfers, and Cash Payments"

If you still encounter issues, please reach out to our support team at support@abtsounds.com

All orders are encrypted and processed by trustworthy third-party payment processors, such as Stripe Payment and PayPal.

1. In our store, we accept Apple Pay, Google Pay, Stripe (International Credit/Debit Card), and PayPal. If your card is not accepted by one of these methods, please try another of our available payment methods.

2. Make sure that you have filled in your name correctly, and also ensure that the credit/debit card holder's name matches the name added in the 'name' section.

3. Please ensure that you have entered the correct postal code.

4. Please ensure that your card account has sufficient funds.

If you are still struggling to make the payment, please contact our support team at support@abtsounds.com.

For invoice requests, please visit our Invoice Page. Our financial team may take 48–72 hours to generate your invoice. Thank you for your patience!

We'll respond to you as quickly as possible.

Our support team operates from 11:00 AM to 04:00 AM (CET) / 06:00 AM to 11:00 PM (GMT-4).

1. Some of our coupons have expiration dates, so please ensure that your coupon is still valid;

2. Certain coupons are not allowed to be redeemed on certain products;

3. Some coupons cannot be combined with other discounts;

4. Certain coupons are only valid for first-time buyers.